Returns

What is the Lucchese return policy?

We are extending returns & exchanges

While our return policy is typically 30 days after delivery for unworn and undamaged items, Any items purchased on Lucchese.com or over the phone with our agents between December 1st, 2025, through December 25th, 2025, will be eligible for an exchange or refund if postmarked in their unworn, undamaged condition before January 31st, 2026.

*Please note, items purchased after December 25th, 2025, will be exempt from this extended return policy but will be eligible for an exchange or refund if postmarked in their unworn, undamaged condition within 30 days of receipt.*

Lucchese Return Policy

Lucchese gladly accepts returns of unworn and undamaged or defective merchandise purchased by phone or online from the Lucchese.com website for a refund within 30 days of receipt. All merchandise must be in mint, original condition and accompanied by proof of purchase ( Please visit our Returns & Exchanges Portal for more information) postmarked within 30 days from the date of delivery to be eligible for an exchange or refund.

Please fill out the returns form found in our Returns & Exchanges portal prior to returning the item to Lucchese.

Please note: Lucchese Gift Cards are final sale and are not eligible for returns and exchanges.
 
 

All international shipment costs, taxes, permits, and fees associated with items outgoing or returned for the initial purchase, exchange, repair, or refund request are the responsibility of the purchasing party and must be paid in full upon shipment. Lucchese Bootmaker is not responsible for any reimbursement of standard or expedited shipping costs, fees, taxes, or permits associated with items coming in or out of our facility for services including but not limited to exchanges, repairs, or returns. For more information on customs and fees applicable, please contact your local post office.

For additional information and details, please contact our customer service